Returns & Exchanges

Effective Date: September 18, 2026
Last Updated: September 18, 2026

At CMFPU, we want you to feel confident when shopping with us. If your purchase does not meet your expectations, you may request a return within 30 days of the purchase date, subject to the conditions below.

1. Return Eligibility

You may request a return within 30 days from the date of purchase.

To be eligible for a return, the item must:

• Be unused and unworn.

• Be in its original condition.

• Have all original tags and packaging attached, where applicable.

• Not show signs of washing, damage, staining, or alteration.

Certain items may not be eligible for return where permitted by applicable law, including items that are clearly identified as non-returnable or final sale.

2. How to Request a Return

Before sending a return, please contact us at:

service@cmfpu.com

Please include your order number and the reason for your return. Our customer service team will provide any additional instructions required for your return.

Please do not send your return before contacting us, as this may delay the processing of your refund.

3. Return Address

Please send your return to the address below.

We recommend using a trackable shipping method and keeping your shipping receipt until your return has been processed.

Return Address:
 ROOM 68 FLAT D 2/F WAH HINGINDUSTRIAL BUILDING NO. 2-6 MAKOK STREET TSUEN
WANNT

Phone: +1 (417) 205-8739

Important: Please confirm the return instructions with our customer service team at service@cmfpu.com before shipping your package.

4. Return Shipping Costs

Unless the return is due to an error on our part, such as receiving an incorrect or defective item, return shipping costs are generally the responsibility of the customer.

If you received an incorrect, damaged, or defective item, please contact us at service@cmfpu.com before returning it so that we can review the issue and provide appropriate instructions.

5. Refunds

Once we receive and inspect your returned item, we will process the eligible refund.

Refunds will be issued to your original payment method within 10 business days after we receive and inspect your return.

Depending on your bank or payment provider, it may take additional time for the refund to appear in your account.

All eligible returns must be requested within 30 days from the date of purchase.

6. Exchanges

If you need a different size or item, please contact us at service@cmfpu.com.

Depending on product availability, we may assist you with an exchange or recommend returning the original item and placing a new order.

7. Damaged, Defective, or Incorrect Items

Please inspect your order when you receive it.

If you receive an item that is damaged, defective, or different from what you ordered, contact us at service@cmfpu.com as soon as possible and provide your order number and relevant photos.

We will review the issue and work with you to determine the appropriate solution.

8. Contact Us

For questions about returns, exchanges, or refunds, please contact:

Operating Company: Novus Commerce Inc
Company Address: 400 NORTH MAIN AVENUE, SUITE 206 SIOUX FALLS,SD 57104

Phone: +1 (417) 205-8739
Email: service@cmfpu.com